Nobody could have predicted that 2020 would be the year that would accelerate the decline of traditional retail and many other physically dependent industries. Arguably, we were on a trajectory biased towards online growth in any-case, but not knowing means not being prepared and many start-ups, SME's and even major online retailers have been caught short. Retrospectively, people say that nobody could have predicted this or that.. from great depressions and market recessions to seasonal trends and climate change.
We think you don't have to know whats coming in order to future-proof your business. Rare indeed is the business that can honestly say they have nothing left to optimise and improve.
Interim E-Commerce provides a fresh approach to injecting analysis, insight and expert strategy into your business. Our offering is a truly unique and tailored service - at a flexible and affordable level. We can work in a variety of ways to suit you from classic consultancy, in-house interim management, outsourced teams, leadership advisory, private equity digital audits, to sourcing and on-boarding your digital teams. We're as lean and agile as can be - no flashy offices, glossy brochures or boxes at Twickenham (sorry). We're digital natives, ready for the changes to come and here to help you.
The world has changed. Again...
Our team has wide ranging E-Commerce & Marketing technology experience
Conversion rate optimisation
Our core expertise and where we started. We can help your business optimise its Online Customer Experience and offer a full end-to-end solution from data funnel analysis to A/B and multivariate testing. We will help you understand, resolve and improve all aspects of your website from technical SEO to creative content, via e-commerce platforms and marketing automation. We're 100% flexible and can help as little or much as you want and we won't be beaten on service or price.
Hiring experienced E-Commerce staff can be a lengthy and expensive process and in many cases could even be excessive to your needs. Engaging an interim E-Commerce manager or consultant allows you to deploy leading expertise with surgical precision and clear deliverables at short notice and for the time and projects required. In addition, to working in an efficient and agile manner, we guarantee the quality of expertise and output of our interim experts and offer flexible, affordable pricing.
e-commerce websites + integrations
Magento, SalesForce, Shopify, Kentico - where to start? Whether you are looking to launch an online shop for the first time, make minor developments or switch to a different e-commerce platform we can help. We have over 12 years experience in working with a wide range of website platforms and technologies. From assessing your needs and helping select the best platform to working with project partners or creating a detailed implementation plan - our experts will take the risk and complexity out of your project.
research + experience design
Tools such as Google Analytics are core tools of our trade and we have an uncompromising fact vs opinion philosophy but we believe that to truly make the most of the data, we have to understand the audience - their motivators, needs and aspirations.
We can help with User Research as part of a wider project or stand-alone sessions. We'll work with you to develop a clear brief and objectives and define upfront performance metrics for the project, before finally delivering a concise and insightful results document. Whether Quant/Qual, online or real-world sessions our team can help.
The world is changing quickly and we know it's hard to keep up with the pace especially where Digital technology, trends and customer expectations are concerned. We have a wealth of experience in assisting and working with senior leadership teams across manufacturing, retail, FMCG and financial services. From crash courses and workshops in specific technologies to assessing and appointing E-Commerce staff and agency partners we can work alongside you and ensure a successful outcome. Contact us to discuss your needs and how we can help.
As subject matter experts, we're well placed to help you connect with and assess potential E-commerce and Digital Marketing staff for your business. Whether as part of a project specific role or a permanent resource, we can help by creating thorough and relevant job descriptions, interview questionnaires and technical assessments.
Our team has experience in recruiting for technology roles within the Financial Services, retail and manufacturing sectors.
We can work alongside your in-house HR, recruitment and talent teams or with external agencies. We can also work independently to help define your needs, source, place and on-board candidates for you.
We're experienced, fast, flexible and affordable. Contact us today to discuss how we can help with your E-commerce recruitment needs.
+ Digital Marketing Insights Blog
Our team has expert knowledge of many leading E-Commerce
Marketing & Technology software solutions Including:
Founder + Lead Consultant
An internationally experienced E-Commerce Leader and Digital Strategy Consultant with proven project management, product owner and management background, today Thomas works as lead consultant advising online and multichannel retailers, manufacturers, financial services and SaaS businesses in the UK and abroad.
Thomas bases his methodology around a forensic data driven approach with a resulting roadmap of testing and change recommendations and project plan that is tailored to suit the needs and importantly, culture of each client.
Comfortable operating at Board level, Thomas is an engaging, agile and driven partner who will identify challenges quickly, uncover unique insights and formulate hypotheses to enable rapid and sustainable growth for your business.
Want to join the team?
We believe that talented and passionate individuals create opportunity in their own right and we're always looking to connect with driven, like-minded people. If you're an E-commerce or Digital Marketing professional looking for new challenges drop us a line at